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Find quick answers to common questions about our products and services
Standard shipping takes 3-5 business days within the continental US. We also offer expedited shipping options at checkout. International shipping times vary by location but typically take 7-14 business days.
We offer a 30-day satisfaction guarantee on all products. Items must be in original condition with packaging. Returns are free for customers in the US. Please contact our support team to initiate a return.
Once your order ships, you'll receive a confirmation email with tracking information. You can also track your order through your account on our website. For additional assistance, contact our support team.
All SoundSphere products come with a 1-year limited warranty against manufacturing defects. For premium products, we offer extended warranty options. Register your product on our website to activate your warranty.
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination. Duties and taxes may apply depending on your country's regulations.